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National Car Rental’s Priority Service Working Well

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National Car Rental have announced that its Priority Service will now be available to frequent business travellers at more than 25 airport branches across Europe including Dublin Airport. It is specifically designed to speed up service for frequent business customers at key destinations. Priority Service is available to members of the Emerald Club, National Car Rental’s loyalty programme for frequent travellers. Members can use this new service to bypass the rental counter entirely and instead go directly to a booth in the car park. There they will receive a choice of two vehicles in their reserved car class. They simply show their credit card and driving licence, sign the contract and drive away. Emerald Club members can take advantage of this service by including their member number on their advance reservation.

They then receive an email alert prior to pick-up detailing where to go and how to bypass the rental counter at the airport. This new service is another aspect of how National Car Rental has created a service tailored to the needs of frequent business travellers. National Car Rental is part of Enterprise Holdings, the world’s largest vehicle rental company, which also includes Enterprise Rent-A-Car and Alamo Rent-A-Car. Working in conjunction with its sister brand Enterprise Rent-A-Car, National Car Rental provides a complete solution to companies and business travellers looking for extensive international coverage as well as flexible transport solutions in cities and neighbourhoods close to where people live and work.

Rob Ingram, head of European business rental for National Car Rental and Enterprise Rent-A-Car, said: “Priority Service allows frequent business travellers to receive exactly the kind of service they want from their car hire provider – fast, smooth and hassle-free with no time spent waiting in queues at the rental counter. They now simply head to the car park, sign the contract, get their keys and drive away.”

“We’ve built this service because National Car Rental is a brand favoured by frequent business travellers and they don’t need to be walked through the rental process. For these customers, exceptional service means using technology to streamline and shorten how long it takes them to get their car.”

Priority Service is now available to Emerald Club members at the following European airports:

Ireland – Dublin
UK – Belfast International, Birmingham, Edinburgh, Glasgow, London Heathrow, Manchester, Southampton, Stanstead
France – Bordeaux, Marseille, Nice, Orly, Paris CDG, Toulouse
Spain – Alicante, Barcelona, Madrid, Mallorca Palma, Valencia
Germany – Dusseldorf, Frankfurt
Italy – Rome Fiumicino
Netherlands – Amsterdam
Portugal – Lisbon
Luxembourg – Luxembourg City
Belgium – Brussels
Switzerland – Geneva, Basel