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Jaguar No.1 in Customer Survey


Jaguar has come out on top, having been announced as the Number One manufacturer in the recent J.D. Power and Associates/What Car? 2012 UK Vehicle Ownership Satisfaction Study (VOSS). Almost 18,000 individuals in the UK were surveyed after an average of two years ownership. Areas such as performance, design, comfort, reliability and cost of ownership were examined including the dealer service satisfaction. Commenting on the announcement Adrian Hallmark, Global Brand Director, Jaguar Cars said, ‘It’s tremendous to have such customer recognition of our commitment to delivering quality, technology and a world-class ownership experience. This is a huge accomplishment and a tremendous honour to achieve the Number One spot. Now we’re at this point, we will work with even greater energy to sustain this performance.’